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Privacy Policy

Privacy Policy

We take the privacy of our members very seriously. Please read this Privacy Policy so that you know how we will use your personal data.

Personal data we may collect about you

We will obtain personal data about you (such as your name, address, telephone number and email address, payment details) when you contact BCAM, join BCAM or purchase products or services.

We will hold your personal data on our systems for as long as is necessary without limitation but in any event personal data will not be kept for longer than six years after the termination of a membership.

How we may use your personal data

We will use your personal data for the following purposes: to help us identify you and any accounts you hold with us, to help us administer and maintain accurate membership records, statistical analysis and market research, profiling, customising our website and its content to your particular preferences, to notify you of any changes to our services which may affect you and to respond to any queries or questions raised by you or other members. Essentially, to help provide you with a better service.

Disclosure of your personal data

We may disclose your personal data to our agents and service providers; law enforcement agencies in connection with any investigation to help prevent unlawful activity; and if our association is integrated with another entity your details may be disclosed to our advisers and their advisers and will be passed on to the relevant department/s within the new entity subject to terms of confidentiality no less onerous than those contained in this policy.

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example, we store your personal data on secure servers. Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.


We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

If you wish to contact us, please send an email to or you can write to us at: BCAM, Shorne Village Surgery, Crowne Lane, Shorne, Kent DA12 3DY or call us on 01474 823900

We may change this Policy from time to time. You should check the BCAM website for any changes to our privacy policies.